Welcome to Partner Spotlight, a series celebrating the diverse and talented individuals across Chicago Northwest’s hospitality industry.
MEET The Gerry's Cafe Team
Featuring Natalie Griffin (Co-Founder), John Will (General Manager) & David (Barista)
Gerry’s Cafe in Arlington Heights is more than a place to grab coffee; it is a movement rooted in purpose and inclusion. Founded with a mission to create meaningful employment opportunities for adults with intellectual and developmental disabilities, the cafe is redefining what a community space can be. “80% of people with disabilities don’t have jobs,” shares Natalie Griffin, co-founder of Gerry’s Café., “Yet, we have 32 employees that have stayed since we hired them… they love their jobs, they have different abilities, and some have even been promoted to crew. We are that place of opportunity.”
The team at Gerry’s Café leans into that opportunity, proving that their ability is not defined by limitations. Each day, guests are welcomed into an environment that feels both uplifting and intentional, where kindness differentiates their service from others. “The idea is that the mission will drive the people here for the first visit, but after that, we have to make sure that this is a world-class stop and the truth is, it is," says John Will, general manager at Gerry’s Café. “It’s just become this wonderful relationship with the community where it’s not a pity stop. It’s because we know your name, we know your order, we know what you like, we know how you like it…and we produce at a level that the customers want.” The impact extends far beyond the counter, as families, friends, and neighbors witness the power of inclusive employment in action.
For visitors exploring the Chicago Northwest suburbs, Gerry’s Café is the kind of place where you leave feeling better and where every visit supports a bigger mission. Each drink is crafted with care, the service is genuine, and the atmosphere carries an energy that is hard to replicate. As John puts it, “It is the team that makes this place so special.” And if you’re lucky, you might get special latte art from David, a longtime barista at Gerry’s who shares, “This place is like my family, I love it here.” Gerry’s Cafe reminds us that when a community shows up for one another, incredible things can happen.
Special thanks to Natalie, John and David for sharing a little bit about themselves and Gerry's Cafe! You can explore more inspiring Partner Spotlights.